GCHB key4 banking from $0
Group Capital Holding Bank is an international money transfer platform that works with all major banking institutions, offering fast, secure, and reliable services to meet the financial needs of individuals and businesses.
Open your account – it’s very simple
01
Download the GCHB Mobile Banking app
Choose your GCHB key4 banking account – Pure, Pro, or Prime
02
Confirm your identity
Have your ID card or passport ready, and we'll confirm your identity via video call or selfie
03
Activate the GCHB Access app
Log in to your account in the GCHB Access app.
What is GCHB key4?
GCHB key4 is GCHB's new digital offering. Its products are integrated into the existing GCHB Mobile Banking app.
The basic digital offering is called GCHB key4 banking and includes a personal account, a sustainable savings account, a GCHB key4 prepaid card or credit card with attractive exchange rates, a debit card, mobile payment solutions (Apple Pay, Google Pay, Samsung Pay, etc.), GCHB TWINT, and the GCHB KeyClub bonus program. GCHB key4 banking is available from $0.
Download the GCHB Mobile Banking app
Choose your GCHB key4 banking account – Pure, Pro, or Prime
02
Confirm your identity
Have your ID card or passport ready, and we'll confirm your identity via video call or selfie
03
Activate the GCHB Access app
Log in to your account in the GCHB Access app.
What is GCHB key4?
GCHB key4 is GCHB's new digital offering. Its products are integrated into the existing GCHB Mobile Banking app.
The basic digital offering is called GCHB key4 banking and includes a personal account, a sustainable savings account, a GCHB key4 prepaid card or credit card with attractive exchange rates, a debit card, mobile payment solutions (Apple Pay, Google Pay, Samsung Pay, etc.), GCHB TWINT, and the GCHB KeyClub bonus program. GCHB key4 banking is available from $0.
F.A.Q
What is GCHB key4?
What is GCHB key4?GCHB key4 is GCHB's new digital offering. Its products are integrated into the existing GCHB Mobile Banking app.The basic digital offering is called GCHB key4 banking and includes a personal account, a sustainable savings account, a GCHB key4 prepaid card or credit card with attractive exchange rates, a debit card, mobile payment solutions (Apple Pay, Google Pay, Samsung Pay, etc.), GCHB TWINT, and the GCHB KeyClub bonus program. GCHB key4 banking is available from $0.
How to open an account?
How to open an account?Download the app, take a few minutes to install it, and that's it.
1-Download the app
2-Choose the GCHB key4 banking option that suits you
3-Confirm your identity via video call or selfie (have an ID card or passport ready)
4-Sign the contracts in the app
5-Set up your credentials via the GCHB Access app
6-Top up your prepaid card and make purchases
How we verify your identityDepending on your identity document,
we verify your identity via a video call during our opening hours or at any time with a selfie.With a selfie if you have a biometric passport
1-Scan your passport
.2-Your personal information is automatically read.
3-Take a selfie, then we compare it with your identity document.With a video call if you have an ID card or passport
4-Start the video call in the app.
5-Have your passport or ID document* with you.
6-We identify you during this call.
*In addition to their passport or ID card, foreigners also need a B, C, Ci, or L residence permit.
1-Download the app
2-Choose the GCHB key4 banking option that suits you
3-Confirm your identity via video call or selfie (have an ID card or passport ready)
4-Sign the contracts in the app
5-Set up your credentials via the GCHB Access app
6-Top up your prepaid card and make purchases
How we verify your identityDepending on your identity document,
we verify your identity via a video call during our opening hours or at any time with a selfie.With a selfie if you have a biometric passport
1-Scan your passport
.2-Your personal information is automatically read.
3-Take a selfie, then we compare it with your identity document.With a video call if you have an ID card or passport
4-Start the video call in the app.
5-Have your passport or ID document* with you.
6-We identify you during this call.
*In addition to their passport or ID card, foreigners also need a B, C, Ci, or L residence permit.
Can I also create an account in the evening or on weekends on the app?
Can I also create an account in the evening or on weekends on the app?
Yes, you can do so at any time with a biometric passport, as it allows you to identify yourself with a selfie. If you have a passport or ID card, we will be happy to verify your identity via video call during the following hours: Monday - Friday: 8:00 AM - 10:00 PM, Saturday: 9:00 AM - 5:00 PM. Opening hours vary on national holidays.
What do I need to open an account?
What do I need to open an account?
1. Minimum age: 12 years old2. Be a resident of the USA
3. Hold a passport or ID card* from one of these countries (PDF, 379 KB)
4. For students: valid student ID card
5. For foreigners: residence permit B, C, Ci, or L
6. Own a smartphone with a camera and compatible with iOS 13 / Android 10 or later
7.Smartphone with the manufacturer's usage restrictions (no jailbreaking of Android or iOS, learn more)
8. Have a good internet connection
*All documents must be final. This means, for example, that we do not accept any pending applications for a foreign ID card.
1. Minimum age: 12 years old2. Be a resident of the USA
3. Hold a passport or ID card* from one of these countries (PDF, 379 KB)
4. For students: valid student ID card
5. For foreigners: residence permit B, C, Ci, or L
6. Own a smartphone with a camera and compatible with iOS 13 / Android 10 or later
7.Smartphone with the manufacturer's usage restrictions (no jailbreaking of Android or iOS, learn more)
8. Have a good internet connection
*All documents must be final. This means, for example, that we do not accept any pending applications for a foreign ID card.
GCHB key4 banking: cards and exchange rates
GCHB key4 banking: cards and exchange rates
The GCHB Key4 banking services for cards and exchange rates include offerings where customers can manage their financial needs effectively. For accurate exchange rates and card handling details, please consult the GCHB Key4 official resources.
How do I top up my GCHB key4 prepaid card?
Log in to the GCHB Mobile Banking app.
On the homepage or under the "Payments" tab, click "Top up card."
Enter your payment details, top up your card, and you're done!
Would you like to top up your prepaid card regularly?
Log in to the Mobile Banking app.
Go to "Payments" and tap the three dots in the top right corner. Select "Rules for automatic top-up" and enter a new rule. This way, you'll always have the desired balance.
Have you only been using GCHB key4 banking for a short time? Then first transfer money to your account. You can find your IBAN in Mobile Banking by clicking on "Accounts."
Can I use the GCHB key4 credit or prepaid card immediately after opening my GCHB key4 banking account?
Yes, you can use your GCHB key4 prepaid card immediately after loading it.
If the credit check for the credit card is positive, the card will be issued and immediately available in the app.
Simply add it to a mobile payment solution to use it.
You will receive your physical card by mail a few days after opening your account.
Which card can I order when opening GCHB key4 banking?
When opening GCHB key4 banking, you can choose between a UBS key4 prepaid card and a GCHB key4 credit card.
With the GCHB key4 prepaid card, you can only spend money on your card.
GCHB key4 credit cards are available in standard or premium versions.
How do I top up my GCHB key4 prepaid card?
Log in to the GCHB Mobile Banking app.
On the homepage or under the "Payments" tab, click "Top up card."
Enter your payment details, top up your card, and you're done!
Would you like to top up your prepaid card regularly?
Log in to the Mobile Banking app.
Go to "Payments" and tap the three dots in the top right corner. Select "Rules for automatic top-up" and enter a new rule. This way, you'll always have the desired balance.
Have you only been using GCHB key4 banking for a short time? Then first transfer money to your account. You can find your IBAN in Mobile Banking by clicking on "Accounts."
Can I use the GCHB key4 credit or prepaid card immediately after opening my GCHB key4 banking account?
Yes, you can use your GCHB key4 prepaid card immediately after loading it.
If the credit check for the credit card is positive, the card will be issued and immediately available in the app.
Simply add it to a mobile payment solution to use it.
You will receive your physical card by mail a few days after opening your account.
Which card can I order when opening GCHB key4 banking?
When opening GCHB key4 banking, you can choose between a UBS key4 prepaid card and a GCHB key4 credit card.
With the GCHB key4 prepaid card, you can only spend money on your card.
GCHB key4 credit cards are available in standard or premium versions.
What exchange rate do we use?
We utilize the current market exchange rate provided by reputed financial platforms at the time of transaction.
What exchange rate do we use?
For every payment made with a key4 prepaid or credit card, we use the Mastercard® exchange rate plus 0.5%. There is no additional processing surcharge when using Swiss francs abroad or in foreign online stores.
You can easily calculate the exact exchange rate using the Mastercard converter.
How do I top up my UBS key4 prepaid card?
Log in to the GCHB Mobile Banking app.
On the homepage or under the "Payments" tab, click "Top up card."
Enter your payment details, top up your card, and you're done!
Would you like to top up your prepaid card regularly?
Log in to the Mobile Banking app.
Go to "Payments" and tap the three dots in the top right corner. Select "Rules for automatic top-up" and enter a new rule. This way, you'll always have the desired balance.
Have you only been using GCHB key4 banking for a short time? Then first transfer money to your account. You can find your IBAN in Mobile Banking by clicking on "Accounts."
Can I use the GCHB key4 credit or prepaid card immediately after opening my GCHB key4 banking account?
Yes, you can use your GCHB key4 prepaid card immediately after loading it.
If the credit check for the credit card is positive, the card is issued and immediately available in the app.
You then simply need to add it to a mobile payment solution to use it.
You will receive your physical card by mail a few days after opening your account.
Which card can I order when opening UBS key4 banking?
When opening GCHB key4 banking, you can choose between a UBS key4 prepaid card and a GCHB key4 credit card.
With the GCHB key4 prepaid card, you can only spend money on your card.
GCHB key4 credit cards are available in standard or premium versions.
What exchange rate do we use?
For every payment made with a key4 prepaid or credit card, we use the Mastercard® exchange rate plus 0.5%. There is no additional processing surcharge when using Swiss francs abroad or in foreign online stores.
You can easily calculate the exact exchange rate using the Mastercard converter.
How do I top up my UBS key4 prepaid card?
Log in to the GCHB Mobile Banking app.
On the homepage or under the "Payments" tab, click "Top up card."
Enter your payment details, top up your card, and you're done!
Would you like to top up your prepaid card regularly?
Log in to the Mobile Banking app.
Go to "Payments" and tap the three dots in the top right corner. Select "Rules for automatic top-up" and enter a new rule. This way, you'll always have the desired balance.
Have you only been using GCHB key4 banking for a short time? Then first transfer money to your account. You can find your IBAN in Mobile Banking by clicking on "Accounts."
Can I use the GCHB key4 credit or prepaid card immediately after opening my GCHB key4 banking account?
Yes, you can use your GCHB key4 prepaid card immediately after loading it.
If the credit check for the credit card is positive, the card is issued and immediately available in the app.
You then simply need to add it to a mobile payment solution to use it.
You will receive your physical card by mail a few days after opening your account.
Which card can I order when opening UBS key4 banking?
When opening GCHB key4 banking, you can choose between a UBS key4 prepaid card and a GCHB key4 credit card.
With the GCHB key4 prepaid card, you can only spend money on your card.
GCHB key4 credit cards are available in standard or premium versions.
Subscribe to GCHB key4 banking via the Mobile Banking app
To subscribe to the GCHB Key4 Banking service via the Mobile Banking app, please follow these steps: 1. Open the Mobile Banking app on your device. 2. Navigate to the section labeled ‘Services’ or equivalent within the app. 3. Locate the option for ‘Key4 Banking’ and select it. 4. Follow the on-screen instructions to complete the subscription process, including agreeing to any terms and conditions. Should you encounter any issues or require further assistance, it is recommended to contact the support team of your Mobile Banking service or consult the help documentation provided in the app.
GCHB key4 banking: Signing up via the Mobile Banking app
Here we provide answers to questions about signing up for GCHB key4 banking.
How do I open an account?
Open an account easily online via the app.
Have you closed all background apps and is your internet connection stable? Let's get started!
1. Download the GCHB Mobile Banking app from the App Store or Google Play Store.
2. Confirm your identity via video call (have your ID card or passport ready*).
4. Sign the contracts online.
Create your login details via the GCHB Access app.
Top up your prepaid card and use it immediately.
*All documents must be final. This means, for example, that we do not accept any pending applications for a foreigner's ID card.
Can I open an account via the app in the evenings and on weekends?
Of course, you can open an account during the following hours:
Monday to Friday: 8:00 AM to 10:00 PM
Saturday: 9:00 AM to 5:00 PM
We are available 24/7.
What do I need to open an account?
Minimum age: 12
Be a resident of Switzerland
Hold a passport or identity card from one of these countries (PDF, 379 KB)
For students: valid student card
For foreigners: residence permit B, C, Ci, or L
Own a smartphone with a camera and compatible with iOS 13 / Android 10 or later
Have a good internet connection
*All documents must be final. This means, for example, that we do not accept any pending applications for a foreigner's identity card.
I can't sign the contracts in the app. What should I do?
We'll send you the contracts by encrypted email.
You'll receive a code by text message to open the documents.
Please sign them and return them to us by mail.
The email will provide you with detailed instructions.
The app isn't responding and I can't complete the subscription. What should I do?
This is probably a technical error.
Close the app and start over.
Make sure your internet connection is stable.
I didn't receive a text message to verify my mobile number. What should I do?
Check that the mobile number you entered is correct.
Select "Request a new code."
How long are my responses saved if I cancel my subscription?
Your responses are saved for 72 hours, provided the app remains open.
If you close it, your data will be lost. You will then have to start over from the beginning.
GCHB key4 banking: Signing up via the Mobile Banking app
Here we provide answers to questions about signing up for GCHB key4 banking.
How do I open an account?
Open an account easily online via the app.
Have you closed all background apps and is your internet connection stable? Let's get started!
1. Download the GCHB Mobile Banking app from the App Store or Google Play Store.
2. Confirm your identity via video call (have your ID card or passport ready*).
4. Sign the contracts online.
Create your login details via the GCHB Access app.
Top up your prepaid card and use it immediately.
*All documents must be final. This means, for example, that we do not accept any pending applications for a foreigner's ID card.
Can I open an account via the app in the evenings and on weekends?
Of course, you can open an account during the following hours:
Monday to Friday: 8:00 AM to 10:00 PM
Saturday: 9:00 AM to 5:00 PM
We are available 24/7.
What do I need to open an account?
Minimum age: 12
Be a resident of Switzerland
Hold a passport or identity card from one of these countries (PDF, 379 KB)
For students: valid student card
For foreigners: residence permit B, C, Ci, or L
Own a smartphone with a camera and compatible with iOS 13 / Android 10 or later
Have a good internet connection
*All documents must be final. This means, for example, that we do not accept any pending applications for a foreigner's identity card.
I can't sign the contracts in the app. What should I do?
We'll send you the contracts by encrypted email.
You'll receive a code by text message to open the documents.
Please sign them and return them to us by mail.
The email will provide you with detailed instructions.
The app isn't responding and I can't complete the subscription. What should I do?
This is probably a technical error.
Close the app and start over.
Make sure your internet connection is stable.
I didn't receive a text message to verify my mobile number. What should I do?
Check that the mobile number you entered is correct.
Select "Request a new code."
How long are my responses saved if I cancel my subscription?
Your responses are saved for 72 hours, provided the app remains open.
If you close it, your data will be lost. You will then have to start over from the beginning.
GCHB key4 banking: subscription via the Mobile Banking app
To subscribe to the GCHB Key4 Banking service using the Mobile Banking app, follow these steps: Open the app, select 'Services', choose 'Key4 Banking', and follow the provided instructions. This process may vary depending on your region and service provider. It's always recommended to review the app's user manual or contact customer support for precise guidance. We hope this information helps clarify the process.
Here we provide answers to questions about subscribing to GCHB key4 banking
Here we provide answers to questions about subscribing to GCHB key4 banking
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