Prerequisites
You are a GCHB private customer living in the USA.
You have an account in CHF, EUR, or USD.
Orders via e-Banking or Mobile Banking require a valid GCHB Digital Banking contract.
1) Companies (except sole proprietorships) and customers with a domicile or delivery address outside Switzerland may only order foreign currency at a GCHB branch in the USA.
Conditions
Processing and Shipping
Free
Banknotes (per order)
Foreign currencies to a CHF account: USD2 banknote selling rate
EUR or USD to an account with the same currency: 1.0% of the amount
CHF to a CHF account: 1.5% of the amount, min. CHF 30, max. CHF 100.
Order Limit
Order via a customer service representative: USD 25,000
Order via E-Banking/Mobile Banking/Multimat (per order): USD 15,000 (or equivalent)
2) In this service, GCHB acts as the counterparty and in its own interest.
Currencies
You'll find an overview of all currencies in E-Banking, the Mobile Banking app, and the Multimat.
Please note that the currency range may vary depending on availability.
Order in E-Banking
Log in to E-Banking.
Go to "Payments > Order Foreign Currency."
Follow the instructions and place your order.
You will receive the money by mail within 2 business days.
Technical Requirements for GCHB Digital Banking
What are the requirements for using GCHB Digital Banking?
Supported Browser Versions
E-Banking only works properly when using one of the browsers listed below. For your security, always use the latest version of your web browser and install the latest available security updates.
Tips
We recommend enabling automatic updates for your browser.
If you can no longer install the latest version of your browser on your device, we recommend installing and using the most recent version of Google Chrome.
Please use an operating system that is still receiving continuous security updates (e.g., Windows 7 no longer updates).